All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
Replica Training Service Operational
90 days ago
99.95 % uptime
Today
Replica Video Service Operational
90 days ago
99.81 % uptime
Today
Conversational Video Interface Operational
90 days ago
99.97 % uptime
Today
Customer Portal Operational
90 days ago
99.98 % uptime
Today
Background Video Service Operational
90 days ago
100.0 % uptime
Today
Bulk Request Service Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS route53 Operational
AWS sqs-us-east-1 Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Slack integration ? Operational
Cartesia ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025
TTS Issue Impacting New Replica Training
Resolved - This incident has now been resolved. Errored replicas from this timeframe will be reprocessed.
Apr 25, 07:42 UTC
Identified - As of April 24 at 7:28 PM UTC, new replicas in training have been encountering errors due to a TTS issue. We're actively coordinating with the TTS provider on a resolution. Once resolved, affected replicas will be reprocessed and completed.

Note that this only impacts new replicas in training. All existing replicas are not impacted and are fully operational.
Apr 25, 07:30 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Slower than expected boot times for some conversations
Resolved - This incident has been resolved.
Apr 18, 09:26 UTC
Monitoring - Median startup time is around 3 seconds, which is slower than expected. The issue has been traced to a malfunctioning container hosted by one of our GPU providers. A patch is implemented and being monitored.
Apr 18, 05:43 UTC
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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