All Systems Operational

Uptime over the past 90 days. View historical uptime.
Conversational Video Interface Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Replica Training Service Operational
90 days ago
100.0 % uptime
Today
Replica Video Service Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Background Video Service Operational
90 days ago
100.0 % uptime
Today
Bulk Request Service Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS route53 Operational
AWS sqs-us-east-1 Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Slack integration Operational
Cartesia Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Replica Join Failures for New Replicas
Resolved - A fix has been deployed and this incident is now resolved. A very limited subset of conversations using newly trained replicas were affected by join failures. We identified the root cause and do not expect any further impact.
Jun 17, 15:11 UTC
Monitoring - A fix has been deployed and we have identified the root cause. Only a very limited subset of conversations using newly trained replicas were affected by join failures. We are continuing to monitor the system.
Jun 17, 15:09 UTC
Identified - We have identified an issue where newly created replicas are failing to join CVI conversations. Existing replicas are unaffected. This issue is caused by a problem with a downstream provider, who has been notified and is actively working on a resolution. We will provide further updates as the situation develops.
Jun 17, 13:22 UTC
Jun 16, 2026
Async video generation and replica training are processing slower than expected
Resolved - This issue has been resolved, and all existing replica trainings and video generations are now processing as expected. Our team is continuing to monitor all runs.
Jun 16, 05:38 UTC
Identified - Async video generation and replica training are encountering slower than expected processing times. While requests are completing successfully, they are taking longer than expected. We have identified a downstream provider encountering hardware slow downs. We are working with the provider to expedite a resolution.

This incident does not impact CVI.
Jun 16, 05:24 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage