All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
Replica Training Service Operational
90 days ago
99.96 % uptime
Today
Replica Video Service Operational
90 days ago
100.0 % uptime
Today
Conversational Video Interface Operational
90 days ago
99.93 % uptime
Today
Customer Portal Operational
90 days ago
99.83 % uptime
Today
Background Video Service Operational
90 days ago
100.0 % uptime
Today
Bulk Request Service Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS route53 Operational
AWS sqs-us-east-1 Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Slack integration ? Operational
Cartesia ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Issues creating conversations
Resolved - This incident has been resolved.
Jul 2, 21:14 UTC
Investigating - We are currently investigating this issue.
Jul 2, 20:51 UTC
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Issue creating personas with custom LLMs
Resolved - This incident has been resolved.
Jun 24, 15:33 UTC
Investigating - We are currently investigating an issue that occurs when creating a persona with a custom LLM that does not fully comply with the OpenAI standard
Jun 23, 13:00 UTC
Jun 23, 2025
Issue creating conversations with new replicas
Resolved - This incident has been resolved.
Jun 23, 19:19 UTC
Update - We have identified the cause with one of our GPU and this issue has been resolved.
Jun 23, 19:18 UTC
Update - We have identified the cause with one of our GPU and this issue has been resolved.
Jun 23, 19:18 UTC
Investigating - We are investigating an issue where conversations are not able to be started with newly trained replicas. This does not affect existing customer replicas or stock replicas.
Jun 23, 17:30 UTC
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

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