All Systems Operational

Conversational Video Interface Operational
90 days ago
99.78 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Replica Training Service Operational
90 days ago
100.0 % uptime
Today
Replica Video Service Operational
90 days ago
99.96 % uptime
Today
Customer Portal Operational
90 days ago
99.85 % uptime
Today
Background Video Service Operational
90 days ago
100.0 % uptime
Today
Bulk Request Service Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS route53 Operational
AWS sqs-us-east-1 Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Slack integration Operational
Cartesia Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 20, 2026

No incidents reported today.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Resolved - This incident has been resolved.
Jan 15, 08:26 UTC
Monitoring - All traffic has been diverted from this provider, and our team is continuing to monitor the situation.
Jan 15, 07:41 UTC
Identified - A GPU provider is encountering an issue causing for some conversations to not properly initiate. We are shifting traffic away from this provider
Jan 15, 07:24 UTC
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Resolved - This incident has been resolved.
Jan 7, 11:16 UTC
Monitoring - We have diverted traffic away to healthy providers and are monitoring for any remaining increased joining times.
Jan 7, 08:52 UTC
Update - We are continuing to investigate this issue.
Jan 7, 08:36 UTC
Investigating - We are investigating an issue where replicas take a long time to join conversations on one of our providers.
Jan 7, 08:36 UTC
Jan 6, 2026

No incidents reported.