Experiencing Issues with AWS eks-us-east-1, AWS ecs-us-east-1, AWS elb-us-east-1, AWS lambda-us-east-1, and AWS sqs-us-east-1

Uptime over the past 90 days. View historical uptime.
Conversational Video Interface Operational
90 days ago
99.92 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Replica Training Service Operational
90 days ago
100.0 % uptime
Today
Replica Video Service Operational
90 days ago
99.99 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Background Video Service Operational
90 days ago
100.0 % uptime
Today
Bulk Request Service Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Degraded Performance
AWS ecs-us-east-1 Degraded Performance
AWS elb-us-east-1 Degraded Performance
AWS lambda-us-east-1 Degraded Performance
AWS route53 Operational
AWS sqs-us-east-1 Degraded Performance
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Slack integration ? Operational
Cartesia ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 20, 2025
AWS outage causing Conversation Creation Timeouts
Resolved - Some conversation creation requests were impacted by the AWS us-east-1 incident and resulted in a 504 Gateway Timeout.

This affected CVI.
The incident lasted from 7:30 UTC and lasted until 10:20 UTC.
Oct 20, 07:30 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Cartesia outage resulting in text to speech failures
Resolved - This incident has been resolved.
Oct 14, 23:17 UTC
Monitoring - An update from Cartesia team: Traffic is now being served with elevated latencies, as theyve implemented a patch on the infrastructure side. They're continuing to work on a resolution. We're closely monitoring the situation.
Oct 14, 21:45 UTC
Identified - Cartesia, a text to speech voice provider for CVI, is encountering an outage resulting in some conversations "not replying". Elevenlabs voice users are unaffected

We're in close touch with the Cartesia team, and the Cartesia status page is linked here: https://status.cartesia.ai/incidents/8bb0366tl7jp
Oct 14, 20:51 UTC
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage