All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Replica Training Service Operational
90 days ago
100.0 % uptime
Today
Replica Video Service Operational
90 days ago
100.0 % uptime
Today
Conversational Video Interface Operational
90 days ago
99.93 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Background Video Service Operational
90 days ago
100.0 % uptime
Today
Bulk Request Service Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS route53 Operational
AWS sqs-us-east-1 Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 12, 2024

No incidents reported today.

Sep 11, 2024
Degraded performance for video generation
Resolved - This incident has been resolved
Sep 11, 16:32 UTC
Monitoring - Requests are processing slowly for replica video generation. A fix has been deployed and is being monitored.
Sep 11, 16:04 UTC
Delayed callbacks for video generation
Resolved - Callbacks were taking longer than expected to return for video generation. This incident has since been resolved.
Sep 11, 14:30 UTC
Sep 10, 2024
Degraded performance for video generation
Resolved - This incident has been resolved.
Sep 10, 04:41 UTC
Update - Replica video generation speeds have been restored to normal.
Sep 9, 23:06 UTC
Investigating - Requests are processing slowly for replica video generation
Sep 9, 20:02 UTC
Sep 9, 2024
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
Conversations are experiencing slow boot times
Resolved - This incident has been resolved.
Sep 4, 20:35 UTC
Update - We are continuing to work on a fix for this issue.
Sep 4, 19:50 UTC
Identified - Conversations attempting to start are experiencing a long boot time.
Sep 4, 19:50 UTC
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

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