Elevenlabs experiencing increased latency

Incident Report for Tavus

Resolved

This incident has been resolved.
Posted Jul 24, 2025 - 16:03 UTC

Monitoring

Elevenlabs is experiencing increased latency for TTS.

By default, Tavus Conversational Video Interface voices do not use Elevenlabs. This issue only affects customers who have explicitly configured ElevenLabs as their TTS provider within their Tavus instance.

See more at https://status.elevenlabs.io
Posted Jul 24, 2025 - 15:03 UTC
This incident affected: Conversational Video Interface.