Resolved -
All traffic is now healthy
May 19, 14:42 UTC
Monitoring -
We have redirected traffic to healthy providers and will continue to monitor
May 19, 14:37 UTC
Investigating -
One of our minor GPU providers is experiencing machine outages. We are redirecting traffic to healthy providers and monitoring
May 19, 14:10 UTC
Resolved -
This incident has been resolved.
May 14, 15:33 UTC
Identified -
Customers who are using tavus-llama may experience slowdowns in utterance to utterance speed (how long it takes for the replica to respond to the user). We've identified the cause, and working with the provider to resolve it.
May 13, 19:59 UTC
Resolved -
Service provider has rolled back changes
May 13, 23:45 UTC
Investigating -
We are currently investigating an outage with a service provider which is causing non-deterministic errors during video generation
May 13, 20:00 UTC