All Systems Operational

Uptime over the past 90 days. View historical uptime.
Conversational Video Interface Operational
90 days ago
99.92 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Replica Training Service Operational
90 days ago
99.96 % uptime
Today
Replica Video Service Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
99.83 % uptime
Today
Background Video Service Operational
90 days ago
100.0 % uptime
Today
Bulk Request Service Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS route53 Operational
AWS sqs-us-east-1 Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Slack integration ? Operational
Cartesia ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025
Interrupting Replicas
Resolved - This incident has been resolved.
Jul 18, 05:15 UTC
Investigating - We are currently investigating an issue where replicas are more difficult to interrupt during a conversation. There is no impact on conversation creation.
Jul 17, 22:15 UTC
Jul 17, 2025
Some audio only conversations failing to boot
Resolved - We are currently investigating this issue.
Jul 17, 13:30 UTC
Jul 16, 2025
Issue Starting Audio Only Conversations
Resolved - We have mitigated the GPU provider outage. Audio only conversations are working as expected.
Jul 16, 15:24 UTC
Investigating - We are investigating a GPU provider outage that is causing -audio only- conversations to error out. Normal conversations are not affected by this partial outage.
Jul 16, 14:30 UTC
Jul 15, 2025
Some conversations slow to start
Resolved - This incident has been resolved.
Jul 15, 22:00 UTC
Update - We are continuing to work on a fix for this issue.
Jul 15, 22:00 UTC
Identified - Some conversations are experiencing initial lags/join time delays upon conversation creation. We've rerouted traffic to other GPU providers.
Jul 15, 21:50 UTC
Jul 14, 2025
Error creating conversations without a persona
Resolved - This incident has been resolved.
Jul 14, 14:52 UTC
Update - We have diagnosed that this is an issue and pushed a fix. This issue has now been resolved.
Jul 14, 14:51 UTC
Investigating - We are currently investigating issues creating conversations when a persona is not included. We will be providing updates as soon as this is remediated
Jul 14, 13:48 UTC
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
Issues creating conversations
Resolved - This incident has been resolved.
Jul 6, 18:29 UTC
Identified - Some conversations are failing to properly create.
Jul 6, 18:17 UTC
Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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