All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
Replica Training Service Operational
90 days ago
99.95 % uptime
Today
Replica Video Service Operational
90 days ago
99.81 % uptime
Today
Conversational Video Interface Operational
90 days ago
99.94 % uptime
Today
Customer Portal Operational
90 days ago
99.98 % uptime
Today
Background Video Service Operational
90 days ago
100.0 % uptime
Today
Bulk Request Service Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-us-east-1 Operational
AWS route53 Operational
AWS sqs-us-east-1 Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Identity & Access Management Operational
Slack integration ? Operational
Cartesia ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 23, 2025

No incidents reported today.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025
GPU Provider Degredation
Resolved - All traffic is now healthy
May 19, 14:42 UTC
Monitoring - We have redirected traffic to healthy providers and will continue to monitor
May 19, 14:37 UTC
Investigating - One of our minor GPU providers is experiencing machine outages. We are redirecting traffic to healthy providers and monitoring
May 19, 14:10 UTC
Minor GPU Provider degredation
Resolved - One of our minor GPU providers is experiencing machine outages. We have redirected traffic to healthy providers.
May 19, 14:22 UTC
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Issue with saving transcripts
Resolved - This incident has been resolved.
May 15, 22:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 21:45 UTC
Investigating - We are currently investigating this issue.
May 15, 21:23 UTC
May 14, 2025
Conversations with tavus-llama are degraded
Resolved - This incident has been resolved.
May 14, 15:33 UTC
Identified - Customers who are using tavus-llama may experience slowdowns in utterance to utterance speed (how long it takes for the replica to respond to the user). We've identified the cause, and working with the provider to resolve it.
May 13, 19:59 UTC
May 13, 2025
Increase in video generation errors
Resolved - Service provider has rolled back changes
May 13, 23:45 UTC
Investigating - We are currently investigating an outage with a service provider which is causing non-deterministic errors during video generation
May 13, 20:00 UTC
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
User audio off by default in CVI
Resolved - This incident has been resolved.
May 9, 13:47 UTC
Update - We have identified the root cause and are deploying a patch
May 9, 13:39 UTC
Investigating - We are currently investigating an issue where the user's audio is off by default when joining a conversation.
May 9, 12:45 UTC
Issue with recordings
Resolved - This incident has been resolved.
May 9, 02:45 UTC
Investigating - Some recordings were not correctly uploaded to S3
May 7, 21:15 UTC
← Incident History Powered by Atlassian Statuspage