TTS Issue Impacting New Replica Training

Incident Report for Tavus

Resolved

This incident has now been resolved. Errored replicas from this timeframe will be reprocessed.

Posted Apr 25, 2025 - 07:42 UTC

Identified

As of April 24 at 7:28 PM UTC, new replicas in training have been encountering errors due to a TTS issue. We're actively coordinating with the TTS provider on a resolution. Once resolved, affected replicas will be reprocessed and completed.

Note that this only impacts new replicas in training. All existing replicas are not impacted and are fully operational.

Posted Apr 25, 2025 - 07:30 UTC

This incident affected: Replica Training Service.