Conversations not properly initiating

Incident Report for Tavus

Resolved

This incident has been resolved.
Posted Apr 05, 2026 - 22:56 UTC

Monitoring

A sub GPU provider has encountered a 10 minute outage involving their AWS instance. Traffic was automatically rerouted, although some conversations which were already sent to this provider did not properly join.

All traffic is now performing within SLA, and we're continuing to monitor.
Posted Apr 05, 2026 - 22:49 UTC

Investigating

Conversations requests are succeeding, but encountering issues at the GPU level which are causing replicas to not properly join
Posted Apr 05, 2026 - 22:36 UTC
This incident affected: Conversational Video Interface.
← Current Status Powered by Atlassian Statuspage