Upstream LLM Provider Disruption

Incident Report for Tavus

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 03:00 UTC

Update

The impact was limited, and service performance has since fully recovered.
Posted Nov 14, 2025 - 03:00 UTC

Identified

We observed a temporary increase in `llm_bad_request` and `llm_internal_server_error` responses stemming from an upstream LLM provider disruption.
Posted Nov 13, 2025 - 23:00 UTC
This incident affected: Conversational Video Interface.